Repair Registration

Would you like to send in a defective test system or component for repair?

No problem - it's quick and reliable with our online repair registration.

Instructions: Step-by-step as text & video

  1. Enter contact details
    Enter company and contact details, click ‘go to error description’.
  2. Fault diagnosis
    Follow the instructions for diagnosis.
  3. Error description
    Select affected test system, enter data & protocols, describe error.
    ⚠️ Only one serial number per error description!
  4. Report further faults (optional)
    If there are several defective components: Add further error descriptions (max. 15).
  5. Submit form
    After successfully submitting the form, the packaging guide is available for download. You will receive the RMA form by e-mail after an internal check.
  6. Prepare dispatch
    Pack components according to the guidelines and enclose the RMA form - for fast and reliable processing.
Address
Contact data
* = Required
Diagnosis Assistance

In order to help you with your request as quickly as possible, we need a complete diagnosis of your test system. You can find help on how to carry out this diagnosis in the following document.

* = Required
Error description 1
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 2
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 3
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 4
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 5
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 6
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 7
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 8
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 9
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 10
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 11
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 12
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 13
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 14
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required
Error description 15
Only .txt files are allowed. Other files and documents such as images, if necessary, please send directly to service@weetech.de.
* = Required