Would you like to send in a defective test system or component for repair?
No problem - it's quick and reliable with our online repair registration.
Instructions: Step-by-step as text & video
- Enter contact details
Enter company and contact details, click ‘go to error description’. - Fault diagnosis
Follow the instructions for diagnosis. - Error description
Select affected test system, enter data & protocols, describe error.
⚠️ Only one serial number per error description! - Report further faults (optional)
If there are several defective components: Add further error descriptions (max. 15). - Submit form
After successfully submitting the form, the packaging guide is available for download. You will receive the RMA form by e-mail after an internal check. - Prepare dispatch
Pack components according to the guidelines and enclose the RMA form - for fast and reliable processing.